Quality Outsourced Live Chat Support
Feel like you could use a good live chat support? Want to increase sales? We can help your business recover and make your clients happy by delivering excellent customer care services. We are one of the best live chat service providers offering our solutions to global organizations.
What’s our approach?
For many years of our work, we have saved lots of businesses from failure caused by insufficient customer care system including poor live customer support. And in every case, we developed unique strategies efficient in particular environment and for specific clients’ needs. This is exactly what we are going to do for your company if you outsource live chat customer service to us.
Why we and no other live chat service providers?
Our company has a wealth of experience in providing quality e-mail, call center and live chat answering services for websites, small companies, and big enterprises. Our professionalism and personalized approach yields results every time we set to work.
Feel the benefits of working with us:
Well-trained chat staff experience in managing live chat requests;
Live support solution that perfectly suits your client needs;
24 hour 7-day working schedule;
Cost-effective service that lets you save on system maintenance and training staff;
Tracking website activity and clear analytics;
Proven sales boost, increase of customer loyalty and satisfaction rates.
Live chat management is our strength
We operate live chats on dozens of websites. We have travelled this path backward and forward. Do not hesitate to outsource live chat operators. A professional support team of Customer Umbrella is always here to unburden you from the activity you do not specialize in.
Why is our live chat customer service so vital for your business?
Today, when it goes about customer support live chat becomes No.1 users’ choice. It has a range of advantages over other channels that clients use to engage with business. It is quick, serves customers in real time and can be a powerful tool to convert users into buyers or satisfy requests of standing clients. However, launching and running live support system requires financial investments and staff resources.