Gaming Customer Support representitivewith English and Vietnamese

We are looking for a Customer Support Representative (fully remote, Vietnam)

At Customer Umbrella, we help people one caring interaction at a time – that includes you! Join us and you will shine with us as a Customer Service Representative. Now hiring for fully remote Work from Home options! (Vietnam)

Requirements:

Must speak very good English (as a second language for training and communication) and native Vietnamese for the job itself!

Candidates should have previous experience in the Customer Support field

Comfortable working on computers

Computer skills, fast keyboard writing speed with good accuracy

Sports/E-Sports Knowledge is a plus (Football, Volleyball, DOTA, Valorant, League of Legends..etc)

Multitasking, 2 monitor setup is a plus

Personal Computer or Laptop with stable Wired(cable) Internet Connection.

Have a high school diploma

Are at least 18 years of age or older

Enjoy working with people

Basic mathematic & Logic skills

Work with us and you’ll enjoy:

Work with a young, international team

Attractive salary with a fair chance of promotion

Internal Company Bonuses

Bonus system

Paid Training included (1 week of training where you learn all about our project, and how to handle customers, procedures, and systems)

24/7 Coverage – 5 workdays / 2 days off or 12-hour shifts (2 days on – 2 days off)

8 or 12 hours per day (night shifts as well)

Job Description:

Answering customer’s questions via Email, Live Chat

Sports, E-sports area

Fully Remote (home-based)

Working in Hindi, Training, and communicating with the teams in English.

Successful candidates must send their CV in the application here or to [email protected]