What sets us apart?
Customer Umbrella is a Support-as-a-Service Customer Service Support company originally founded in Varna, Bulgaria. Now operating in more than 20 countries, providing customer service in 55 languages to more than 100 different businesses all over the world. Our consultants can handle all kind of inquiries in a timely and efficient manner by covering all possible channels of communication.
OUR GLOBAL REACH
We focus on personalized communication – at scale. Each customer receives an individual focus, and we do it tens of thousands of times a day, achieving the same results.
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We also work with:
Commitment to consistent Quality & Security
We are comitting to the Service Level Agreement and following all best practices in the service field.
