What sets us apart?

Customer Umbrella is a Support-as-a-Service Customer Service Support company originally founded in Varna, Bulgaria. Now operating in more than 20 countries, providing customer service in 55 languages to more than 100 different businesses all over the world. Our consultants can handle all kind of inquiries in a timely and efficient manner by covering all possible channels of communication.

OUR GLOBAL FOOTPRINT

We focus on personalized communication – at scale. Each customer receives an individual focus, and we do it tens of thousands of times a day, achieving the same results.

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We also work with:

thirdtimegames
customer umbrella outsoutce customer support partners and clients
colossi games customer umbrella customer support outsource client

Commitment to consistent Quality & Security

We are comitting to the Service Level Agreement and following all best practices in the service field. 

We would love to hear from you!

Contact us today to discuss your needs. Together we will decide the best approach to cost-effectively meeting your needs.