24/7/365 Call Center


inbound call center
  • 24/7/365 Emergency answering line
  • Free onboard and training of your support team
  • Easily increase or decrease your support team by season
  • Gaming, Technical L1 and L2 support;
  • Most competitive prices. Starting from $9 per hour;
  • Any language – Anywhere
  • Quality Guaranteed.

Why Choose Us

Our remote model means we can hire highly qualified agents fluent in any language – even the difficult ones – anywhere on the planet.

Flexible Pricing

Sensitive to any specific business needs. You pay just for what you use.

Scaled by season

You can vary your budget and agents, depending on your season’s performance.

24/7/365 schedule

24/7/365 Coverage by dedicated experienced team.

Every issue counts

All the clients’ requests are of our highest importance.

Communication

We care about leaving only the best impressions during every interaction.

Learning & improving

We constantly improve Knowledge base, FAQ’s and skills to keep up-to-date with your products or service.

Benefits


One of the biggest reasons why companies don’t like to outsource their work is the high labor cost. Operating in Eastern Europe, specifically in Bulgaria, can save a company between 40-50% of its outsourcing costs.

Bulgaria has the most competitive offerings within the EU, which makes it an extremely attractive destination for BPO. For now, India remains the leading outsourcing destination if we look at it globally, but it lacks the quality workforce, Western attitude, strategic location, stable education, and neutral accent that Bulgaria has to offer.

The combination of affordable outsourcing and offshoring solutions with language skills and a well-educated talent pool, makes Bulgaria, one of the most dynamically developing countries in the IT sector, and perfect for outsourcing your customer contact activities.