B2B Calling Center

If you are interested in saving your valuable time and business resources, then outsourcing your call center services is the best bet. 

The benefits of call center outsourcing to Bulgaria:

Cost advantages – There are numerous call center service providers in India that offer quality services at a very reasonable cost. You can save on operating costs by outsourcing your call center operations.

Increased bottom-lines – Outsourcing call center services can help in increasing the profits of your business. In fact call center outsourcing can bring about an increase in all the aspects of your business, in terms of quality, performance and productivity.

Save on resources – By outsourcing call center services, you can save in terms of manpower and infrastructure. Without having to invest in training costs or expensive software, you can utilize your resources for core business processes and experience profits.

Specialized skills – Outsourcing call center services can help you get access to the specialized skills and knowledge of experienced professionals.

Call center services that Customer Umbrella offers:

Cold calling

Scheduling sales demos

Enhancing loyalty programs

Appointment setting

Follow up calls

Event scheduling

Lead generation

Online sales

Order taking

Answering services

Online sales


Promoting brands

Market research