Telemarketing Outsourcing

Telemarketing outsourcing is the practice of hiring an external company or service provider to handle a company’s telemarketing activities. Telemarketing is a sales technique that involves using the phone to contact potential customers and promote products or services, generate leads, set appointments, and conduct customer surveys or follow-ups.

Outsourcing telemarketing activities can be beneficial for companies that don’t have the resources or expertise to handle these tasks in-house. By outsourcing telemarketing, companies can access a team of trained and experienced telemarketers who can handle the sales process from start to finish, freeing up internal resources and allowing the company to focus on core business activities. Additionally, outsourcing telemarketing can often lead to cost savings and increased efficiency, as external providers typically have specialized technology, expertise, and processes in place to optimize results.


Outsourced Telemarketing Services

At Customer Umbrella, we specialize in providing top-quality telemarketing outsourcing services to businesses of all sizes. With years of experience in the industry, we have honed our skills and processes to deliver outstanding results to our clients. So, why should you choose Customer Umbrella for your telemarketing needs? Whether you need help with lead generation, appointment setting, or customer retention, we can create a strategy that works for you.

Experienced professionals

Our team of telemarketing experts has years of experience in the industry, and we know what it takes to generate leads, close sales, and build relationships with customers

Customized solutions

We understand that every business is unique, which is why we offer customized telemarketing solutions tailored to your specific needs and goals. 

Transparent reporting

We believe in keeping our clients informed every step of the way. That’s why we provide detailed reports on our telemarketing efforts, so you can see exactly how we’re delivering results.

Cutting-edge technology

We use the latest tools and technology to streamline our processes and maximize efficiency. This means faster results and better ROI for you.

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Varna, Bulgaria

Our main office is located in Varna, Bulgaria, where the internet is among the 10 fastest in the world. A smart place with smart people. People who top the global charts in mathematics and rank 3rd in the world in IT specialist per capita, people who communicate with the world and one in two speaks at least one foreign language. Outsourcing in Eastern Europe, specifically in Bulgaria, can save a company between 40-50% of its outsourcing costs. Bulgaria has the most competitive offerings within the EU. 

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